Course 2 - Process Design
Process design in supplier diversity involves determining the workflow, technology, and implementation requirements for diversifying the supply chain. Practitioners typically use a number of tools including flowcharting, process simulation software, and scale models to define and explain the process. In this course, you will learn how to develop a reasonable workflow for buying teams; leverage technology for sourcing from MBEs and report spend performance; and how to recognize best practices for supplier diversity process implementation.
Ralph G. Moore, CPA, is president of Ralph G. Moore & Associates (RGMA) and is recognized as one of the world’s foremost thought-leaders in the area of supplier diversity and minority business development. Upon leaving Arthur Andersen & Co. in 1974, Mr. Moore joined a Chicago-based Minority Investment Small Business Investment Corporation (MESBIC) which was founded as part of President Richard Nixon’s Black Capitalism Program. That assignment facilitated interactions with Reginald F. Lewis and Maryland Congressman, Parren Mitchell as the MESBIC industry fought to make equity capital available for emerging minority-owned businesses. Ralph Moore’s exposure to the passion and tenacity of these two minority business development legends inspired him to established RGMA in 1979.
Mr. Moore was the lead trainer for the National Minority Supplier Development Council (NMSDC) for 24 years during which he conducted over 100 seminars for the National office as well as 22 of the Regional Councils which has resulted in RGMA having trained more supplier diversity professionals than any other firm worldwide. In addition, Mr. Moore developed the Corporate Plus Forum from NMSDC and led the annual Forum for 15 years. 13 members of the prestigious Billion Dollar Roundtable are among the numerous major corporations that have retained RGMA over the years. In addition, current and former RGMA clients include DuPont, Dow, Federal Home Loan Bank of Indianapolis, The WEC Energy Group, Chicago United and Major League Baseball.
RGMA has also advised hundreds of emerging businesses since 1979 and serves on the board of directors of Sentinel Technologies and the advisory board of AGB Investigative Services, Inc.
Ralph Moore is the author of the RGMA Five Levels of Supplier Diversity maturity model which has been embraced as the gold standard for benchmarking supplier diversity initiatives. His global assignments include conducting seminars in South Africa, France, United Kingdom and Canada. Mr. Moore is also a member of the Procter & Gamble and Macy’s Supplier Diversity Advisory Councils. In addition, Ralph Moore has consulted with leading private equity firms focused on leveraging mergers and acquisitions to develop scalable MBEs. He also served on the NMSDC Corporation of the Year Committee in 2017.
Ralph Moore is highly respected for his civic engagement and has served on the boards of Junior Achievement of Chicago, The Chicago Minority Supplier Development Council, and City Colleges of Chicago, University of Chicago Medicine and the Chicago History Museum. Mr. Moore was also appointed by Miami Dolphin Owner, Stephen Ross, to the Board of Advisors of the Ross Initiative in Sports for Equality (RISE). In addition, Mr. Moore was a member of the Southern Illinois University College of Business Advisory Board for 25 years where he graduated with honors, earning a B.S. Degree in Accounting.
His awards and recognitions include the Ron Brown Award from the Chicago Minority Business Development Council, the National Minority Supplier Development Council’s Leadership Award and induction into the Minority Business Hall of Fame in 2015 where he was recently appointed Board Chair.
StartCrafting the Right Process Design for Your Corporation (4:33)
StartRaising the Bar Article on the RGMA Five Levels
StartHow are we doing?
StartChallenging the Traditional Approach to Supplier Diversity Program Process Design (2:45)
StartThe Connections Between Process Design and Process Performance (11:20)
StartStrategies for Augmenting Limited Staff Resources (2:32)
StartSupplier Diversity Best Practices Preliminary Assessment